World Of Wicker - About Us

Please see some of the many testimonials from happy customers below:

SOME OF OUR 5 STAR GOOGLE REVIEWS

1 week ago

We couldn't be more delighted with our new cushions. The quality of the work and the care and attention Mark gave us was extraodinary. We recommend World of Wicker to anyone wanting to update their garden furniture. Victoria and Bob Coppack

Polly Birchall

Friendly, reliable and helpful. We have recently had a solid roof put on our conservatory and wanted a new suite to help transform the room into a comfortable living space. We bought a Barcelona suite from World of Wicker. Its perfect and so comfortable we spend more time sitting in the conservatory now than in the lounge

Barbara Eustace

I'd had two unsuccessful attempts at getting a conservatory furniture from elsewhere, where it was delivered late and smashed on the first time, and the second time they didn't even bother delivering the item. I looked round for somewhere else and found World Of Wicker. I spoke at length to one of your guys (Roy I think it was) to make sure they didn't use the same delivery firm, and to discuss my requirements. This week I got a message that my order was ready, and the delivery company would be in touch to arrange a time. This was scheduled for between 7 and 10 yesterday morning. I got a call at 6:59 to say they'd be here within 20 minutes. They arrived 7:19. They took my items round the back and into the conservatory, and I was so pleased when I unpacked it to find it in one piece. Overall a positive experience, and would recommend.

Philip Wilkinson

Great service, had replacement conservatory suite covers within 3 weeks. Fabulous choice of fabrics, very pleased and would certainly recommend

India Gaythwaite

Mark and the world of wicker team are fab. Purchased a beautiful peacock chair for a fabulous price. Would highly recommend

Carol Coulson

I received my fabulous black twist base Peacock chair last week from World of Wicker, and I am absolutely delighted with it. This company's customer service is second to none, the staff are all friendly and helpful and the price of the chair was amazing, for such excellent quality. I recommend this company 100% and I wish them continued success with their business

Nick F

Excellent service. Wide range of fabrics to choose from, good value and very pleasant gentleman dealt with our requirements.

Linda Tuppen

Great place for conservatory furniture bought a lovely coffee table last year

Pauline Walker

Dealt with this company over 25 years ago. Suite, dining table/chairs - coffee table still in very good condition - they have just made new cushion for the suite - make it makes it like a new one. Very pleased Excellent Service. Thank you

Sonya German

Hi Mark received my replacement cushions and seat pads this morning. I am so pleased and impressed with the material you use and the quality of work, they are so well made and really reasonably priced. I will definitely be recommending you to other clients. Job very well done. Regards Sonya

James Wilson

I have been dealing on and off with world of wicker for years. They are a really nice bunch of friendly, helpful and smiling staff, going above and beyond for you. If you want good old fashioned customer service with a smile. call in today. Or even still buy online off their website. They service the whole country and not just locally. Highly reccommended

carole groves

Fantastic service and products. Early in lockdown we decided as we were spending so much time in the garden we would replace our patio cushions - I could not find any local suppliers so trusted the power of google and found this fab company. I have kept in contact with Mark throughout and they have been amazing even though they have had supplier issues due to Covid. Sandra - your seamstress is amazing. Love love love them and even match the newly painted fence! Great company - dont hesitate to use!

Sue Ashman

We went to World of Wicker to get furniture for our brand new conservatory. Steve was brilliant; gave us plenty of time to browse before coming over to offer assistance, and although we spent a long time deciding on style and then on the fabrics, we didn’t feel at all rushed. We also asked for his opinion of something we weren’t sure of, and he gave us his honest but tactful view. Steve is all about giving you the best possible service, not being a salesman. We’re extremely pleased with our furniture and have received several compliments about it. My parents were so impressed when we showed them our photos, they made a special trip from Essex to buy their furniture! They received the same attentive, expert service as we’d had and are very happy with their items. Arrangements for delivery are efficient (and kept to!) and items are well packaged. The website is also very easy to look at to get an idea of stock before visiting the showroom. We can’t recommend them highly enough!

Children First Fam Med Whitefield

Staff in the shop/warehouse very helpful.;goods great value and arrive on time with courteous friendly delivery people. Could not ask for more. S Adam Whitefield

christopher brear

many thanks to mark & all the staff involved in our purchase of our DARO ANDORRA conservatory suite, we are highly delighted with it, a very well made product & finished off well with our choice of fabric.once again many thanks for your kind attention throughout from our initial visit to your well presented showroom & your expert knowledge of the products on show,& not forgetting the as promised delivery date by your kind driver. a pleasure to do business with & will certainly recommend to others. thankyou once again mr & mrs brear.

MORE TESTIMONIALS

"As a destination wedding rentals company based out of Santorini, Greece, we could only dream of owning and adding to our portfolio Peacock chairs.

That is until we discovered World of Wicker. From the very first email to numerous telephone calls they were absolutely amazing! So super helpful regarding product, shipping and service.

Not only were we able to order our chairs, have them shipped & receive them totally in line with the estimate we were given, we are now able to rent them out to events and allow our clients to enjoy them. As you can see, the chairs also seem to be at home with the beautiful Santorini views. Thank you Mark and the team for helping us make a dream a reality. Would highly recommend."

Hi Mark,

Thanks for everything!

They all look beautiful in our argo turismo!

Bibi Post,

Hotel Can Sastra, Ibiza

Hi Mark
Just wanted to let you know how pleased we are with the set of cushion covers you sent us, they look great! Thank you for the excellent service, we will be happy to recommend you.

Regards
Jacky Prosser

Hi Mark

Loving the cushions that arrived safe and sound yesterday. Thank you so much for a super service.

I need a couple more of the scatter cushions please, 1 each of the pink and green if possible to balance out the look.

Is that possible ?

I look forward to hearing from you.

Kind regards

Heather

Hi Mark

Your cushion covers arrived last week.

We are delighted with the quality of your workmanship at what was a very reasonable price.

Please feel free to use the sentence above if you would like a customer reference.

Yours

Peter and Jane Spence

York

Hi Mark

Happy New Year to you.

Just wanted to say thank you for your excellent customer service and the quality of the new cushions you made for my in laws Conservatory furniture in Twickenham.

They are delighted with them.

Thanks again and good luck in these challenging times.

Steve and Jan Ryan

Hi Mark
Thank you for the cushion covers I received them today. They are a perfect fit and I would like to thank all your team for your friendly and excellent customer service

I have attached a photo of the covers on the chairs!
Kind regards Sharon Iley

Just to say we received the cushions and they are perfect! We love them so wanted to say thank you all very much.

Photo below.

Thanks again,

Jane

Good afternoon! Just wanted to say thank you for the Remo suite & side tables which arrived yesterday. The furniture was impeccably packaged and the whole suite is of beautiful quality - we are very impressed.

Jackie & Brian Lee

They are fab ..... great job x

Carole and Paul

Hi Mark,
We’re really pleased with our cushions and covers.
Thanks for taking care of us and the excellent service.
Rose

Hi Mark,

Just wanted to say thank you so much for the fantastic job you and colleagues have done.

My replacement covers have arrived and are a great fit. Beautiful job and l am so pleased to have my furniture back in use.

I can't recommend your company highly enough to anyone looking for cushions and covers.

Many thanks

Kate

Hello

Here are some pics, as promised.

Yours

Cathrine Russell

Hello Mark.

The chair covers and cushions were delivered this morning, all in fine order. I’m very pleased with the result - they look great. Many thanks for the extra cushions.

Regards,

Emyr Davies

Arrived 13th October and now fitted on furniture perfectly, looks fantastic. We could not be happier with the cushions/covers and would definitely recommend your business. Top class thanks Mark. ....Ben and Diane.

Hi Mark received stool cushion today ,absolutely perfect.thank you very much .Would highly recommend you
John and Den
Sent from my iPad

On 2021-04-24 08:40, Jacquie Beaumont wrote:

Hi Mark

Many thanks for your message - the order was delivered last week & I'm delighted the new cushions. They're great quality and fit perfectly.

Thanks for a first rate service.

Best

Jacquie

Well, I'm impressed!

Cushions are perfect, nicely made, good value and most of all, very comfortable!

Best regards,

Simon Rafferty

Co Design Lead

Vermilion Special Effects

Number Three Films Ltd

Warner Bros Studios

Warner Drive

Leavesden

WD25 7LP

Hi Mark

Just a quick message to say

Cushion pads and covers all received.

They look fab , I just wanted to say thank you can't wait to use them

will probably save them for next year.

Will keep your address in my phone for future times and will definitely pass on to friends .

Thank you once again

Kind regards

Karen

Sent from my iPhone

Hi Mark

Sorry it has taken so long to get back to you. Just want to say how absolutely delighted we are with our new conservatory furniture

which was delivered just before Easter.

It looks fantastic and is so comfortable. We are so pleased to have found your company and the excellent service you provide.

We basically knew what we were looking for but the choice on offer was tremendous and the quality top class.

An added bonus was the fact that you offer a cushion/cover making service where we found the perfect material

and strength cushion.

The service you offer is the very best. We were very grateful for the advice given and felt we were able to take as much time as we wanted in choosing

everything.

Delivery was excellent. The fact that this was free made a huge difference.

We will most certainly be recommending World of Wicker in the future.

May we take this opportunity to wish your company, yourself and colleagues the very best success in the future.

Kind Regards

Margaret & Keith Eves

Order M.21.3.19

"I just want to say how pleased we are with our new furniture for our summerhouse. It looks really good in there. Reasonably priced and very good quality. We had excellent service when we came to the mill to look at what was available and this service continued right up to delivery. Would definitely recommend you to others. Many Thanks."
- Kathryn Whitfield

"Would just like to say how pleased I am with my Brescia suite, which was delivered this morning. Your delivery men were pleasant and very helpful, offered to place it in situ, took the wrapping away and arrived on time. The suite itself is very well made and I feel I have got it for a bargain price. All in all, I am extremely pleased with my dealings with you and the product itself. Thank you so much, and I will definitely recommend you."
- Sue Beaumont

"I recently purchased a Daro Milford Coffee Table from your company. It is a stunningly beautiful table, ordering and delivery was very easy and well organised and we were kept well informed of the delivery schedule. The table has been greatly admired and I have great pleasure in recommending your company to everyone and telling them how efficient everything is, from ordering to dealing with your Customer Services."

- Pamela Jenkins

Just wanted to say that I am absolutely delighted with the chairs (they've just arrived).

They're breathtaking – really beautiful. Great price, fantastic service – one thoroughly satisfied customer, who will definitely be back. Very many thanks.

- Rory Campbell

Morning Mark,
Hope you are well.
The covers and cushions are beautiful.
Thank you all so much.
Stay safe.
Best regards
Penny
Sent from my iPad

" Hello! - Just a short note of thanks for your patience in storing our furniture for so long! Must be a record. We're looking forward to seeing our furniture with our fabric choice and must thank you again for service above and beyond."

- Sue and Doug Ashman

"I would just like to thank you for your excellent service regarding our wicker furniture. The service was great, the guys answering the phone were great and the delivery was first class. Thank you World of Wicker, I will definitely be recommending you to our friends."
- Sue Newitt, Isle of Wight

"Hi Mark, I received my replacement cushions and seat pads this morning. I am so pleased and impressed!" -Sonja German, Feltham Middlesex

Hello Roy, We wanted to say thank you for the following order that we received yesterday. We are very pleased with the chairs, they are extremely comfortable and well made. Thank you to the person(s), who took the time and effort to pack the chairs so well, it was very much appreciated.

Regards,

Linda & Colin Blackburn

Cushions just arrived and in place on conservatory furniture - what a transformation. Striped material looks fantastic and we look forward to many more years of use from our Daro suite. Many thanks from a very satisfied customer."

- Margaret Beavis

Hello dear Mark

The chairs have arrived. I love it! They look great. (see the attached photo).

Thank you very much

Maria

"Many thanks for the superb service we have received from you. The chairs are perfect, the packaging exceptional and the delivery on time. It has been a great pleasure and no doubt you will be hearing from us again."

- John Clarke

Hi Mark,

Just to let you know that the cushions arrived safely and are perfect for our furniture. Thank you for a great product and for your excellent customer service.

Best regards

Gail Childs

"I would like to thank you for the brilliant service I received from your staff/business, from the moment I called in to the delivery of my goods. I was in your shop last weekend and the lady I spoke to treated me with great humour and good service, nothing was too much for this lady. I received a call regarding delivery from a gentleman who was only too willing to oblige me with my instructions and again I was treated to excellent service. You delivered the goods, following my instructions perfectly and placed them exactly as I requested and without me being there."

- Dave Crompton

"We have just received our suite today and I just thought I would let you know how delighted we are with our purchase. It has been a pleasure dealing with your company who gave us a great price, dealt promptly with our enquiries and order and most importantly got the suite to us in the time you said you would. It was also wrapped very carefully to prevent any damage. Furthermore I would not hesitate to recommend you to family and friends in the future."

- Joy and Tim Graves

"Thanks for arranging the delivery on Saturday and well done to your driver for getting through the snow. We are very please with the table and chairs. Excellent customer service - well done."

- Kevin Smith

Hi Mark,

My daughter Sophia has just received her wicker chair, she is so pleased with it, she keeps sending me photos.

Thank you so much for your efficient service and a well-made product, it was worth every penny. i will absolutely recommend you to anyone.

many thanks

Gillian

02/02/21

Hi Mark, just to let you know I am delighted with my order. I put a review to reflect this and I recommended you to a friend in need of a new cover too. Thanks again, Nolwenn